Return Policy
Return & Refund Policy
We want you to shop with confidence. If you are not satisfied with your purchase, eligible items may be returned within 30 days of delivery.
30-Day Free Returns
You may request a return within 30 days of receiving your order. Approved eligible returns include free return shipping when arranged through our customer support team.
Please contact us before sending any item back so we can provide the correct return instructions.
Return Conditions
To qualify for a return, the item should be:
- Returned within 30 days of delivery
- In its original or unused condition
- Returned with original accessories and packaging where reasonably possible
- Free from damage caused by misuse, improper handling, or unauthorized modification
Damaged, Defective or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.
Please provide your order number and clear photos or videos showing the issue. After reviewing the request, we may offer a replacement, refund, or another suitable solution.
Refunds
Once your return has been received and approved, your refund will be issued to your original payment method.
Please allow additional time for your bank, credit card provider, or payment processor to complete the refund.
Exchanges
If you would like a different size, color, or product variation, please contact our customer support team. Exchanges are subject to product availability.
Order Cancellations
If you need to cancel or change your order, please contact us as soon as possible.
Because orders are processed within 1–2 business days, we cannot guarantee cancellation or changes once fulfillment has started.
Non-Returnable Items
Certain items may not be eligible for return for hygiene, safety, customization, or other reasons where permitted by law.
Consumer Rights
This policy does not affect any mandatory consumer rights available under the laws of your country or region.